Experience

Zeeland Refinery Turnaround

Efficiency in sign-up and planned access.

Client:
Partnership:
Locations:
Period:
Zeeland Refinery
Permanent license
1 site
2020 - now
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Planned access.

Safe and secure.

Zeeland Refinery – a joint venture between TotalEnergies and Lukoil – produces crude oil fuels and important raw materials. The refinery in Nieuwdorp, Zeeland, employs over 400 people. On a daily basis an average of 250 contractors work on site. During their yearly turnaround’s the amount of workers can climb up to over 3.000 per day. These contractors are hired by many different organisations, that all have to be verified before entering the site.

Working with so many different contractors, requires bulletproof safety and security procedures. The registration and validation process of contractors previously consisted of long Excel lists. A labour-intensive and error-prone process due to the absence of a centralised system. This sometimes resulted in waiting times at the entrance to over four hours!

Since 2020, Zeeland Refinery is using GoWorkforce to automate the entire process of registration and approval of organisations and contractors. To meet the demands for a smooth onboarding process, our GoContractor solution has especially been expanded for Zeeland Refinery. Extensive questionnaires can now be fully customised. Once contractors submit the onboarding questionnaires, the Purchasing and QHSE department of Zeeland Refinery assess each contractor. Partly automated, partly done by hand. After approval, the contractors themselves can add their workers to GoWorkforce who on their turn can carry out their own onboarding process in advance.

The result? The 2020 turnarounds showed that pre-registration of workers increased significantly to 70%. After checking their ID, workers received an access pass and could immediately get to work. Without any waiting time! Zeeland Refinery was able to register almost 6.000 contractor workers in GoWorkforce. And therefore a 6000 fold instant profit compared to the traditional way.

To further optimize the safety and security procedures, connections are made within the software. As an example, integrations were realised with the EAL access control systems and the Helix e-learning portal. Safety examinations were integrated into the digital onboarding process to accelerate a fast workforce onboarding. The workforce is always fully aware of all safety policies and restrictions. Another added value is the implementation of GoConnect. Zeeland Refinery can extract relevant management information from the software. This is the way Zeeland Refinery sets a way more strategic course to optimise their operations and productivity. A great added value that GoWorkforce offers.

Do you also want to optimise your safety management? From access control to contractor registration and from e-learning to identity checks? Our solutions make your workforce management and site operations smart, efficient and time-saving. Get in touch with one of our consultants, we are happy to help!

Statistics

Made possible by the GoPowerBI module

6.000

Registered
workers

1500+

Active
contractors

15 min.

Average new
contractor registration

57.000+

Qualifications and
certificates

Activated solutions

Access

Total access management solution.
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Access

Control, regulate and monitor the access to and on your worksite from one central location.
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Compliance

Enhanced and fully customisable registration and qualification validations.
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Compliance

Hand over the responsibility of safeguarding your workforce compliancy.
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Connect

Optimised software integrations.
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Connect

Get the most out of your access control management with the pre-connected software integrations of GoConnect.
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Contractor

The most easy and efficient solution for onboarding your contractors.
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Contractor

Efficiently onboard and manage your contractors from a centralised location.
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Custom

Personalised communication tools.
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Custom

Customise the tone-of-voice and look and feel of GoWorkforce to communicate clearly and consistently with your workers.
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Trainer

Integrated and customisable e-learning tools for all your safety trainings.
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Trainer

Your learning management provider to make sure all your workers comply to your specific safety standards and policy.
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